Assistant Facilities Manager
Company: US AMR-Jones Lang LaSalle Americas, Inc.
Location: Herndon
Posted on: May 6, 2024
Job Description:
Assist the Facility Manager in the delivery of services to
operate and maintain the property including customer/client
services, financial management, facility maintenance, procurement,
and supplier management. Develop client relationships with key
representatives in supporting client's corporate real estate goals
and objectives. Major Responsibilities:
- Work with Regional Manager to oversee the delivery of
maintenance and repair services.
- Maintain client satisfaction with delivery of Facility
Management services and support programs to increase customer
satisfaction
- Interface with occupants of selected properties.
- 24/7 emergency call support and site attendance is
required
- Follow established escalation procedures and incident reporting
procedures
- Support work order management for in house staff and vendors as
necessary.
- Meet or exceed site Key Performance Indicators (KPI's); assist
with monitoring Service Level Agreements (SLA's) monthly to
identify potential challenges and plan corrective actions
accordingly
- Demonstrate strong collaboration and teamwork within the
account team, by including driving the development and
implementation of IFM best practices and innovations
- Assist in the development and management of operating and
capital budgets.
- Support the Regional Manager in the implementation of short and
long-term projects for the client.
- Assist in the development and implementation of the annual
management plan; accomplish key performance indicators as
identified by the Account Manager.
- Oversee the appropriate monthly/quarterly/annual reporting
appropriate for the client.
- Maximize utilization of suppliers, preferred
vendors/contractors and the level of spending with Minority/Women
owned Business Enterprises (M/WBE).
- Insure compliance with Jones Lang LaSalle minimum audit
standards.
- Assist in the development and management of the detailed,
zero-based annual operating budgets for each building in your
territory.
- Develop monthly/quarterly variance reporting on all operating
budgets for each property on a timely basis.
- Coordinate discussions with selected vendors or suppliers
regarding goal setting, performance criteria, and performance
review.
- Manage the maintenance of existing contracts.
- Source local services and goods needed to perform day to day
operations through 3rd party suppliers. This includes writing
contract, obtaining necessary vendor set up forms and reviewing
certificate of insurance for compliance.
- Support IFM team to collaborate with account Sourcing team on
national and regional sourcing opportunities to define scope,
coordinate supplier walk-through, and manage national and regional
supplier performance at property level. Sound like you? To apply
you need to be:
- The top 3-5 specific knowledge, skills and abilities (KSAs)
required for job performance from job analysis and/or performance
management program.
- Bachelor's degree
- Minimum of two years of industry experience required either in
the corporate environment, third party service provider or as a
consultant
- Excellent customer, computer, managerial, verbal and written
communication skills
- Ability to multi-task and effectively organize responsibilities
to achieve portfolio goals and objectives
- Basic knowledge of building systems (mechanical and electrical
systems).
- Computer proficiency
Keywords: US AMR-Jones Lang LaSalle Americas, Inc., Burke , Assistant Facilities Manager, Executive , Herndon, Virginia
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