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Licensed Customer Service Representative

Company: VirtualVocations
Location: Fairfax
Posted on: April 1, 2025

Job Description:

A company is looking for a Licensed P&C Customer Service Representative to join their remote team.
Key Responsibilities

Handle moderate to complex policy and billing inquiries from customers
Document customer requests and complete changes to policies
Ensure customer satisfaction and facilitate first call resolution

Required Qualifications

Possession of a Personal Lines License or Property & Casualty License
0-2 years of experience in customer service (preferred)
Working knowledge of insurance policies and related processes
Ability to handle customer documentation requests and follow-ups
Demonstrated accuracy in processing policy changes

Keywords: VirtualVocations, Burke , Licensed Customer Service Representative, Hospitality & Tourism , Fairfax, Virginia

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