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Director of Central Operations

Company: VirtualVocations
Location: Rockville
Posted on: April 5, 2025

Job Description:

A company is looking for a Director of Central Operations, 100% Remote.
Key Responsibilities

Oversee and optimize the Patient Connection Center and Clinical Operations to enhance efficiency and performance
Utilize data analytics to monitor performance against operational KPIs and implement process improvements
Lead workforce management strategies, including recruitment, training, and operational education of clinical staff

Required Qualifications

Bachelor's degree in Business Administration, Healthcare Management, Operations, or a related field (Master's preferred)
8-10 years of experience in operations management, preferably in healthcare or clinical settings
Strong analytics and reporting skills with experience in managing call centers or clinical operations
Proven ability to lead cross-functional teams and drive complex initiatives to completion
Experience with compliance, regulatory requirements, and quality assurance in a healthcare setting is a plus

Keywords: VirtualVocations, Burke , Director of Central Operations, Executive , Rockville, Virginia

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