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Licensed Customer Service Representative

Company: VirtualVocations
Location: Fairfax
Posted on: March 26, 2025

Job Description:

A company is looking for a Licensed P&C Customer Service Representative to join their remote team.
Key Responsibilities

Handle moderate to complex inquiries related to policies and billing
Document customer requests and resolve service concerns efficiently
Process changes to customer policies and ensure customer satisfaction on all transactions

Required Qualifications

Possession of a Personal Lines License or Property & Casualty License
0-2 years of experience in customer service (preferred)
Working knowledge of insurance policies and related processes
Ability to manage inbound/outbound calls and other communication sources
Demonstrated accuracy in processing policy changes

Keywords: VirtualVocations, Burke , Licensed Customer Service Representative, Sales , Fairfax, Virginia

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